Data Privacy Statement
General
1. We treat all personal data provided by you
in strict confidence, and will only use your personal data in the manner set
out in this Privacy Policy.
2. This Privacy Policy sets out the manner in
which we collect, use, disclose and process your personal data when you:
2.1 access or use our website and mobile
applications (“Applications”) and services; and/or.
2.2 provide us with your personal data, regardless
of the medium through which such personal data is provided.
3. By providing us with your personal data, you
consent to our collection, use, disclosure (including transfer) and processing
of your personal data in accordance with this Privacy Policy. Please DO NOT
provide any personal data to us if you do not accept this Privacy Policy.
Collection of personal
data
4. What is personal data.
“Personal data” is data
that can be used to identify a natural person.
5. We collect personal data that is relevant to
our business relationship with you. We may collect your personal data directly
or indirectly through various channels, such as when:
5.1 You provide us with
your personal data for whatever reasons;
5.2 You register for a
user account on our Applications;
5.3 You use our
Applications and services;
5.4 You contact us or interact with our
employees through various communication channels, for example, through social
media platforms, face-to-face meetings, telephone calls, emails, fax and
letters;
5.5 You transact with
us, contact us or request that we contact you;
5.6 You request to be
included in an email or our mailing list;
6.
Types of Data Collected : Personal Data
While using our
Service, we may
ask you to
provide us with
certain personally identifiable information that
can be used
to contact or
identify you (“Personal
Data”). Personally identifiable
information may include, but is not limited to:
6.1 Email address;
6.2 First name and last
name;
We may use your
Personal Data to contact you with newsletters, marketing or promotional
materials and other information that may be of interest to you. You may opt out
of receiving any, or all, of these communications from us by following the
unsubscribe link or by emailing at [email protected]
7. Personal data collected through Automatic
Data Collection Technologies. Our Applications contains certain technologies
which collects data in the manner described in this Privacy Policy or the
applicable terms and conditions.
8. Voluntary provision of personal data.
Your provision of personal
data to us is voluntary and you may withdraw your consent for us to use your
personal data at any time. However, if you choose not to provide us with the
personal data we require, it may not be possible for us to contact you, or
provide products or services which you need from us.
9. Providing personal data belonging to others.
In certain
circumstances, you may also provide us with personal data of persons other than
yourself. If you do so, you warrant that you have informed him/her of the
purposes for which we are collecting his/her personal data and that he/she has
consented to your disclosure of his/her personal data to us for those purposes.
You agree to indemnify and hold us harmless from and against any and all claims
by such individuals relating to our collection, use and disclosure of such
personal data in accordance with the terms of this Privacy Policy.
10.
Receiving personal data from third parties.
In certain
circumstances, we may be required to obtain personal data about you from third
parties, for example, when we have to conduct due diligence or know-your-client
checks.
We may also receive
personal data about you from third parties to enable targeted advertising on
the Applications that we support. The collection, use and disclosure of that
personal data is governed by the privacy policy and legal terms of these third
parties.
How do we use your
information?
11.
Generally, we collect, use or disclose your personal data for the following purposes:
provide you
with products and/or services that you request for:
11.1 Managing your
relationship with us;
11.2 Create and manage
accounts;
11.3 Billing and
invoices;
11.4 Safeguarding of IT
security and the IT operation of the company;
11.5 Bug and error
fixes;
11.6 Review and
optimization of procedures for Usage analysis;
11.7 Anonymous
statistical data;
11.8 Facilitating your
use of our Applications;
11.9 Resolve any
disputes, investigating any complaint, claim or dispute or any actual or
suspected illegal or unlawful conduct;
11.10 Notify you of our
products, services, programmes and events;
11.11 Advertising or
market and opinion research;
11.12 Other business
activities;
11.13 Any
other reasonable purposes related to the aforesaid;
12.
Business purposes. We may also use your personal data for purposes connected or
relevant to our business, such as:
12.1 Managing your
relationship with us;
12.2 Create and manage
accounts;
12.3 Billing and
invoices;
12.4 Safeguarding of IT
security and the IT operation of the company;
12.5 Bug and error
fixes;
12.6 Complying
with our legal obligations and requirements;
12.7 Complying
with international sanctions and applicable regulation for securities and to
counter money-laundering or financing of terrorism;
12.8
Enforcing obligations owed to us, and contractual terms and conditions;
12.9 Carrying
out research, data analysis, testing, research, statistical and survey
purposes;
12.10Staff
training; and any other reasonable purposes related to the aforesaid;
13. Additional
purposes. If you have consented, we may use your personal data, from time to
time, for additional purposes such as to inform you of the latest activities, special
offers and promotions offered by our strategic business partners and
associates.
How do we protect your
personal data?
14.
We will take reasonable precautions to safeguard your personal data.
15.
While reasonable precautions will be taken to ensure that the information you
provide is protected against unauthorized or unintended access, we cannot be
held responsible for unauthorized or unintended access that is beyond our
control, such as hacking or cybercrimes.
How long do we retain
your personal data?
16.
We will keep your personal data for so long as we need the personal data for
our business and legal purposes.
Third Party Disclosure
17.
We do not sell, trade, or otherwise transfer your personal data to third
parties without your consent.
18.
Consent for disclosure to others. If you have consented to our disclosure of
your personal data to our related entities, strategic business partners and
associates, we may disclose your personal data to them. They will use your
personal data only for the purposes you have consented to.
19. Disclosure to service providers. You agree that we may
disclose to or share your personal data with third parties such as:
19.1 Service providers
and data processors working on our behalf and providing services to us such as
accounting, data processing or management services, website hosting,
maintenance and operation services, e-mail message services, analysis services,
search engine services, handling of
payment transactions, marketing etc.;
19.2 Our
consultants and professional advisors (such as accountants, lawyers, auditors);
20. We may also disclose your personal data as required or
permitted by law, including to regulatory authorities, statutory bodies, public
agencies or law enforcement.
Transfer of personal
data to another country
21.
You fully understand and unambiguously
consent that we may transfer your personal data to any country for the purposes
set out above.
22.
Protection of your personal data. If we transfer your personal data to another
country or territory, we will ensure that the recipient of the personal data
provides a standard of protection that is imposed under applicable laws. Where
these countries or territories do not have personal data protection laws that
are comparable to the applicable laws, we will enter into legally enforceable
agreements with the recipients to ensure that they protect your personal data.
Third Party Websites
23.
Our Applications may contain links to other websites that are not owned or
maintained by us. These links are provided only for your convenience. This
Privacy Policy only applies to our Applications. When visiting these third
party websites, you should read their privacy policies.
Automatic Data
Collection Technologies
24.
We use Automatic Data Collection Technologies on our Applications. Examples of
such technologies include:
24.1 Cookies (or
browser cookies). Cookies are small text files which are set by a website or application operator so
that your browser or device may be recognised. We may
make use of cookies on our Applications to store and track information such as
the number of users and their frequency of use, profiles of users and their
online preferences. Cookies do not capture information which would personally
identify you, but the information collected may be used to assist us in analysing the usage of our Applications and to improve your
online experience with us. You can disable the cookies by changing the setting
on your browser. However, this may affect the functionality of the Applications;
24.2 Flash cookies.
Certain features of our Applications may use local stored objects (or Flash
cookies) to collect and store information about your preferences and navigation
to, from, and on our Applications. In contrast to normal cookies, these cookies
are not created and saved by the web browser but are governed by the Adobe
Flash plug-in. These can contain more information than normal cookies and
cannot be deleted or disabled via the browser; this is only possible using
tools such as the Adobe Flash Player website. You can also obtain more
information about these cookies on their website;
24.3 Third-Party Use of
Cookies and other Tracking Technologies.
Some content or applications on
the Applications, including advertisements, are served by third parties,
including advertisers, ad networks and servers, content providers, and
application providers. These third parties may use cookies alone or in
conjunction with web beacons or other tracking technologies to collect
information about you when you use our Applications. The information they
collect may be associated with your personal information or they may collect
information, including personal information, about your online activities over
time and across different websites and other online services. They may use this
information to provide you with interest-based (behavioral) advertising or other
targeted content. We do not control these third parties' tracking technologies
or how they may be used. If you have any questions about an advertisement or
other targeted content, you should contact the responsible provider directly;
24.4 Google analytics. Web analytics is the term given to a method
for collecting and assessing the behavior of visitors to websites and mobile
applications. This includes the analysis of traffic patterns in order, for
example, to determine the frequency of visits to certain parts of a website or
mobile application, or to find out what information and services our visitors
are most interested in. The web analytics services on our Applications are
provided by Google Analytics. If you do not allow Google Analytics to collect and
assess information about your behavior at our Applications, you can install the
Google Analytics opt-out browser add-on;
We process
this usage data for statistical purposes, to improve user experience and to
recognize and stop any misuse. You can prevent these cookies being stored by
selecting the appropriate settings in your browser.
Children
25. Our Site and Services are not targeted for
children under 13 and we do not intentionally collect information on our Site
and Services from those we actually know are under 13. If we discover that a
child under 13 has provided us with personal information, we will delete such
information from our systems.
Your rights
26. Contact us
If you have questions
about this Privacy Policy or the privacy aspects of our Services, please
contact us at:
Company
name: TATASTAR (HONGKONG) LIMITED
Name: Brian Cheong
Telephone: +86 10 53673971
Email: [email protected]
27.
Effect of withdrawal of consent
In many circumstances,
we need to use your personal data in order for us to provide you with products
or services which you require. This policy will be updated from time to time.
If at any time you do not provide us with the required personal data, or if you
withdraw your consent to our use and/or disclosure of your personal data for
these purposes, it may not be possible for us to continue to serve you or
provide you with the products and services that you require.